Amazon Jobs For Freshers From Home ~ Private Job Vacancy 2021

By | September 8, 2021

Amazon Work From Home Hiring Process

Job Title: Chat Process

Salary Package: 15000 – 40000 a Month

Work Exp: 0 – 2 years

Company Name: Amazon

Job Location: Work From Home

Qualification Required: Any Graduate

Language: English/Hindi

Job Info –


  • Lead a team of Customer Service Agents
  • Responsible for meeting with the team members regularly and conducting 1:1s for performance and career development purposes.
  • Carry out supervisory responsibilities in accordance with KDP policies and procedures. Duties include but are not limited to: interviewing, training, motivating, and coaching employees; fostering effective employee career growth and succession planning; planning, assigning, and directing work; rewarding and disciplining employees; and effective conflict resolution.
  • Promote a positive team environment. Demonstrates effective communication and cooperation amongst management and peers to manage team workload and morale.
  • Conducts performance improvement efforts by coaching, using metrics to identify needs, and implementing short and long-term action plans to guide progress.
  • Work with staffing agency partners and/or HR teams to recruit top talent.
  • Promotes, plans, performs, and implements process improvements. Leads or participates in GEMBA walks.
  • Actively seeks solutions and provides trends & feedback to the Group Manager or Operations Managers to drive technology and operational improvements; interface effectively with internal teams.
  • Serves as a role model by displaying good judgment, positive work ethic, strong interpersonal skills, adherence to policies, and demonstrates a commitment to excellent customer service.
  • Demonstrates an appropriate sense of urgency for email response times and phone service levels. Accountable for service level agreements for self and team.
  • Manages and maintains payroll and schedule adherence in the payroll system.
  • All other duties and special projects as assigned.
  • Has schedule flexibility, including the ability to work outside normal business hours, including weekends.


  • Basic Qualifications
  • Excels at providing coaching and mentoring to others with the goal of achieving success.
  • Demonstrates ability to analyze data, using the data to drive decision-making.
  • Knowledge of all MS Office tools
  • Fosters a positive team environment and collaboration within the site.
  • Strong interpersonal and communication skills with the ability to communicate effectively to a wide range of constituencies in a diverse environment.


  • Preferred Qualifications
  • Bachelor Degree
  • 2+ years in KDP Customer Support with increasing responsibility
  • 1+ years of management experience with a focus on team development
  • Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders.
  • Easily approachable, cooperative, and a team player, easily gains the trust and support of Associates and peers.
  • Strong prioritization and time management skills, with a high degree of flexibility.
  • Demonstrate an appropriate sense of urgency and adaptability in response to changing business needs.



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