Job Title: Catalog Assistant
Salary Package: 20000 – 35000 a Month
Work Exp: 0 – 1 years
Company Name: Amazon
Job Location: Bengaluru
Qualification Required: 10th, 12th, Graduation or Any
Language: English/Hindi
Job Info –
- Report audit results and communicate them to others within the organization.
- Analyze data and identify new trends/patterns.
- Identify generic patterns in cx escalations and to be translated into guidelines and SOPs to improve overall escalation process.
- Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality.
- Should be open to work on Saturday & Sunday, with any other 2 days of the week as off.
- Strong Analytical & Excellent communication skills (verbal and written) & should be able to articulate thoughts clearly: both verbally & in written form.
- Be detail-oriented & well organized, capable of handling multiple projects at once, and deal with rapidly changing priorities in a fast-paced environment.
- Must have experience in establishing, measuring & meeting service level agreements, improving the performance & quality of the processes & managing complex operational concerns.
- Experience in a highly analytical, results-oriented environment.
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