Job Title: Customer Success
Salary Package: 10000 – 20000 a Month
Work Exp: 0 – 1 years
Company Name: Hiver
Job Location: Remote
Qualification Required: 10th, 12th, Graduation or Any
Job Info –
- implementation and onboarding process.
- Collaborate closely with team members, supporting renewals and expansion opportunities.
- Serve as the primary contact for the on-boarding of new customers, and product training.
- Work closely with clients and their teams to fully integrate Hiver into their email workflows.
- Train clients on the best practices of Hiver, and provide progressive guidance throughout the implementation process.
- Promote a “customer first” environment at all times.
- Provide insights to customers to ensure that they get the most out of the platform.
- Track and hit key onboarding milestones.
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