Job Title: Customer Service Executive
Salary Package: 10000 – 20000 a Month
Work Exp: 0 – 1 years
Company Name: Skill-Lync
Job Location: Remote
Qualification Required: 10th, 12th, Graduation or Any
Language: English/Hindi
Job Info –
- Be responsible for all regular (and ad hoc) reporting and analysis providing crucial insights into further sales and marketing opportunities, and effectively communicating this to the Leaders
- Monitor the social accounts across the web. Monitoring will be done through a tool as well as manually
- Communicate with the target audience online and educate the individual about what the brand offers
- Make the brand experience better for a user who seems dissatisfied
- Ensure the TAT expected by the client is maintained
- Acknowledging compliments showcasing the same on brand social media pages
- Responsible for hands-on interaction within social media sites such as Facebook, twitter,Linkedin etc and with off-site social properties other people blogs, other company Facebook fan pages, forums etc and via Customer Support tickets.
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