Call Center Jobs In Noida For Freshers 12th Pass | Private Jobs In Noida For 12th Pass

By | February 8, 2022

Call Center Jobs In Noida For Freshers 12th Pass

Job Name : Call Centre

Salary : 15000 – 22000 a Months

Exp:  0 – 1 years

Company Name : Pearson

Location : Noida, Uttar Pradesh

Qualification : 12th Pass

Language : English/Hindi

Job Info –

  • Prepare client reports
  • Act as an escalation point for service related problems
  • Promote client programs and products
  • Determine additional opportunities and possible operational trouble areas
  • Input accurate customer information into the database
  • Assist in training and monitoring call center agents to ensure quality of service
  • Required education- Bachelor degree
  • 2-4 years experience in a similar/related position
  • Confident and fluid communicator
  • High levels of customer service skills
  • Previously operated in a Level 2 support role
  • Previous subject matter expert knowledge
  • Familiar and comfortable working in a busy corporate environment/shifts.
  • Experience in providing application support
  • Familiar with MS Office
  • Experienced in collating reports
  • Fluency in written and spoken English
  • Excellent oral and written communication skills
  • Great attention to detail
  • Problem solving skills
  • Strong organizing and time management skills
  • Customer service skills
  • Effective team working skills

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