Call Centre Jobs In Mumbai For 12th Pass | Part Time Jobs In Mumbai For 12th Pass | Urgent Job In Mumbai For 12th Pass

By | March 26, 2022

Call Centre Jobs In Mumbai For 12th Pass

Job Name : Call Centre

Salary : 18000 – 21000 a Months

Exp:  0 – 1 years

Company Name : Morningstar

Location : Mumbai, Maharashtra

Qualification : 12th Pass

Language : English/Hindi

Job Info –

  • Manage incoming inquiries from all channels (web, phone, email, social media) and respond in a timely and polite manor, provide answers, distribute them to the responsible team and ensure that their request have been answered.
  • Understanding the nature of each request by actively listening, confirming or clarifying information and/or diffusing angry clients, if needed.
  • Identify sales opportunities and create leads or support tickets.
  • Being highly motivated to understand, meet and exceed the Team’s call center metrics while providing excellent consistent customer service.
  • Taking part in training and other learning opportunities to expand knowledge of company and position.
  • Work in assigned shifts and coordinate/assure back-up for absences that are longer than 15 minutes

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