Job Name: Chat Support
Salary Package: 18000 – 35000 a Month
Work Exp: 0 – 1 years
Company : Cedar Information Technology
Location: Work From Home
Qualification : 12th
Job Info –
Patience to listen to customer, understand his problem and suggest feasable solution or workarounds
Should have experience in technical and non-technical support
You should be able to explain any project you worked on
A person with great soft skills.
- Quick learner
- Should learn the product and service.
- Perform tasks on the product to solve customer’s problems
- Should be quick to try and escalate the problem to technical/developer team
- Have soft skills to speak to customer on phone, or chat / communicate via email