Customer Care Executive Jobs In Mumbai | 12th Pass Job In Pvt Ltd Company

By | January 15, 2022

customer care executive jobs in mumbai

Job Name : Customer Executive

Salary : 8000 – 25000 a Months

Exp:  0 – 4 years

Company Name : Aircare Technologies (I) Pvt Ltd

Location : Mumbai, Maharashtra

Qualification : 12th Pass

Language : English/Hindi

Job Info –

Person having good personality with excellent communication, convincing and negotiation skills, to deal with Architects, Consultants, Individual and Corporate Clients.
Should have Fluency in English, Excellent Computer Knowledge (Word, Excel and Internet).
Job Description:

  • To attend clients on phone as well as walk-ins.
  • To explain about the products, company profile, and services to the clients.
  • Preparing and sending quotations/offers through mail and following the same with the clients, sales/site engineers for converting them into orders.
  • Keeping track of Purchase Order, Work Order and Advance received from clients, tracking deliveries, installation schedules, submission of bills, and collection of final payments.
  • Maintaining after sales PR with the clients and generating new enquiries through referrals.
  • Keeping track of installation/ service, supervisor, technicians.
  • Managing field executives/ engineers and providing them require back office and marketing support to enhance business in the region.
  • Keeping track of periodic business records and analysis to improve the track record and performance of the Team and Branch.
  • Handling Customer Complaints
  • Keep Track of Periodic Warranty Service Schedule & Depute the Technicians, Engineers for the same.

Call Now: 9619883388

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