Customer Service Work From Home Jobs | Private Company Jobs In Delhi For 10th Pass

By | January 21, 2022

Customer Service Work From Home Jobs

Job Name: Customer Service

Salary Package: 20000 – 40000 a Month

Work Exp: 0 – 2 years

Company : Templatic

Location: Work From Home

Qualification : 10th

Language: English/Hindi

Job Info –

  • Empathize with our customers and partners about what they’re trying to do, and help them do it!
  • Triage all incoming support requests, and identify and escalate tickets to developer teams as needed
  • Fully engage and respond to customer tickets, implementation questions and service requests
  • Investigate and file bugs with detailed steps for our development team
  • Work with Sales, Customer Success and Account Management to make sure the customer experience is top notch
  • Empathy when working with upset or difficult customers
  • 2+ years in a client-facing role
  • Strong written and verbal communication skills
  • Ability to install, configure, and troubleshoot WordPress
  • Familiar with things like CSS/HTML and JavaScript
  • Commitment to learn and ask questions until you understand
  • 2+ years in technical support
  • Experience writing help articles for end users
  • Experience working with and troubleshooting code and API issues
  • Experience with WordPress as a developer, designer or both

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