Customer Support Jobs In Bangalore Day Shift | Part Time Jobs In Bangalore For 12th Pass Freshers

By | January 18, 2022

Customer Support Jobs In Bangalore Day Shift

Job Name: Customer Support Representative

Salary: Best In Industry

Exp: 0 –1 Years

Company Name: Nuance

Location: Bengaluru

Qualification: 12th Pass

Language: English/Hindi

Job Info –

  • Monitor, manage, and document all actions and solutions into a CRM ticketing system
  • Responsible for being available within call center queues as required by the department to respond to customer requests/incidents
  • Resolves or directs issue to the correct staff member for resolution, including escalation to tier 2.
  • Responsible for completing all required learning events and training.
  • Responsible for operational support on a 24/7/365 basis with ability to work evenings, weekends and/or holidays
  • Other duties or projects as assigned.

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