Job Title: Remote Technical Support
Salary Package: 15000 – 30000 a Month
Work Exp: 0 – 1 years
Company Name: IBM
Job Location: Remote
Qualification Required: 10th, 12th, Graduation or Any
Language: English/Hindi
Job Info –
- Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
- Handle complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers
- Provide remote infrastructure support delivery and performing problem cause analysis
- Collaborate with fellow support colleagues and other internal organizations to provide superior customer service
- Act as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
Important Note: Beware of Bogus Job Postings. Never Pay Money to Apply for or Get a Job. We Do Not Advertise Jobs That Require Candidates to Deposit Money. In Case You Know of Someone Requesting for Suspicious Employment, Services or Money, Please Contact Us