Job Title: E-Relationship Manager
Salary Package: 25000 – 30000 a Month
Work Exp: 0 – 1 years
Company Name: ICICI Bank
Job Location: Delhi
Qualification Required: 10th, 12th, Graduation or Any
Language: English/Hindi
Job Info –
- Build and deepen relationships with customers to achieve increase in share of wallet and
revenues through the phone banking channel - Provide professional customer service to achieve high customer satisfaction and
retention - Have complete knowledge of customer base in terms of the profile, demographics and
assets in the bank - Serve as one-point contact to the mapped customers of the bank
- Cross selling of new products and services for both new and existing customers
- Providing advisory for various products offered by Banks to enhance relationship value
- Develop and maintain banking relationships with select group of customers through
individualised customer service - Generate new business to achieve defined targets in terms of no of customers, volumes
and revenue for the segment - Achieve the budgeted cross sell targets
- Ensure coverage of customer base in accordance with business plans
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