Jobs In Gurgaon For Freshers 12th Pass | Hr Jobs In Gurgaon For Freshers

By | January 21, 2022

jobs in gurgaon for freshers 12th pass

Job Name : HR

Salary : 20000 – 22000 a Months

Exp:  0 – 2 years

Company Name : ZM Financial Systems

Location : Gurgaon, Haryana

Qualification : Graduation

Language : English/Hindi

Job Info –

  • Provide accurate and efficient resolutions of onboarding inquiries through multiple channels (e.g., phone, email) by following appropriate resolution/assessment methodologies (e.g., investigating and research), utilizing knowledge management tools, educating customers on HR technologies and self-service tools and determining appropriate course of action or escalation for emerging issues.
  • Escalate complex inquires or cases that need follow up to Sr. Associates.
  • Accurately log all service requests; monitor and follow up on all cases to ensure prompt resolution on behalf of employees and managers.
  • Consistently utilize knowledge management tools and contribute new or updated information to maintain an accurate and consistent knowledge base in support of customers, peers and the larger HR Connect Team.
  • Enhancing customers’ level of understanding by educating and influencing them to utilize self-service support.
  • Provide excellent customer service and inspires confidence through effective communication, expert knowledge, and efficient escalation to resolve issues.
  • Become a subject matter expert on Moody’s onboarding activities.
  • Support with requests including but not exclusive of new hire processing, position management, pre-employment activities, transfers and temporary worker requests.
  • Role may expand to include responsibilities for administration of additional HR processes.
  • When needed, support the Customer Service Associates with inquires.
  • Scan new hire documents into Moody’s system of record in a timely manner.
  • Participate in team trainings.
  • Identify areas for improvement and share them with the Process Lead.
  • Assist with additional HR administrative responsibilities,

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