Job Title: Customer Success Associate
Salary Package: 30000 – 45000 a Month
Work Exp: 0 – 1 years
Company Name: Swipe
Job Location: Hyderabad
Qualification Required: 10th, 12th, Graduation or Any
Job Info –
Swipe is a free GST billing software, helps you track your sales, purchases & estimates in real-time. With Swipe, you can easily manage your inventory, file GST returns, create & share professional invoices.
1. Give product demos to small businesses online on Google Meet/Zoom, etc.
2. Call and identify potential customers from leads and do regular follow-ups
3. Work on customer onboarding & account and relationship management
4. Maintain records of all sales, customer feedback & queries, etc.
5. Create marketing strategies and campaigns to improve sales
6. Report & collaborate with product teams
7. Suggest product improvements based on customer needs