Job Name: Engineer
Salary: 20000 – 21000 a Months
Exp: 0 – 4 Years
Company Name: Reliance Industries
Location: Navi Mumbai, Maharashtra
Qualification: Graduation
Language: English/Hindi
Job Info –
- Manage all customer interactions as rostered within parameters
- Demonstrate ownership on calls when contacted by customer
- Respond to all customers in appropriate tone and language
- Offer a solution-based approach for all customer interactions
- Educate the customer at every given possible opportunity
- Ensure updation of product, system, process and policy knowledge
- Adhere to rostered timing, scheduled shifts and activities
- Capture customer details and data relevant to the call or service
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