Jobs In Pune For Freshers 12th Pass | Customer Care Executive Jobs Near Me | Bpo Jobs For 12th Pass In Pune

By | March 17, 2022

jobs in pune for freshers 12th pass

Job Title: Customer Support Executive

Salary Package: 10000 – 30000 a Month

Work Exp: 0 – 1 years

Company Name: xpressbees 

Job Location: Pune

Qualification Required: 10th, 12th, Graduation or Any

Language: English/Hindi

Job Info –

Supporting a network of customers and e-commerce clients to ensure smooth logistics
Interacting with customers / clients on calls handle their queries and escalations, handle complaints, troubleshoot problems and provide information.
Assist customer/client in tracking missing and delayed shipments
Respond to customer’s/ client’s service issues, queries
Handling escalations
Co-ordinate with operations team and resolve complaints within TAT.
Maintaining documents and reports in-regard with the queries received, escalated and solved.
Tracking of shipments

Verbal and written communication skills
Listening skills
Problem analysis and problem solving
Customer/ Client service orientation


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