Job Name: Manager
Salary: 20,000 – 25,000 a month
Exp: 0 – 2 years
Company Name: Paytm
Location: Noida, Uttar Pradesh
Qualification: Graduate
Language: English/Hindi
Job Info –
- Coordinate with Business and Internal Technical and alliances Teams to ensure timely Website/ App and LoB checks and Payment Gateway Integrations
- Coordinate with Internal Banking Operations team to Ensuring Full Payment Gateway Enablement (All Payment Modes are Activated for Merchants e.g. Credit/Debit Card, NetBanking, UPI, Paytm Wallet and Paytm PostPaid)
- Ensure Website/ App & document checks TAT/ SLA are met consistently and visibility to all stakeholders is maintained
- Speed of Merchant Issue Handling, Escalation Handling and Internal Coordination will be required on a day to day basis.
Key KPIs :
– % stuck in LOB/RA in first review
– Web/App verification TAT
– LOB/ RA check TAT
– PG integration TAT
– Merchant Success ratio
Candidate Requirements:
- Any graudation/post graduation with 6+ years of experience.
- Prior Experience in operations roles in Fintech companies
- Prior Team Management experience is a must
- Good Oral and Written Communication Skills
- Problem Solving Attitude, Merchant Service Orientation and Self-Motivation
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