
Night Shift Jobs In Hotels In Hyderabad
Job Title: Duty Manager Hotel
Salary Package: 15,430 – 19,000 a Month
Work Exp: 0 – 1 years
Company Name: Hotel Deccan Serai
Job Location: Hyderabad, Telangana
Qualification Required: 10th, 12th, Graduation or Any
Language: English/Hindi/Telugu (Required)
Job Info –
Job Responsibilities:
Reporting to the Front Office Manager, the Duty Manager oversees the daily operations, ensuring that the highest levels of hospitality and service are provided. Represents the property in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby.
· Manages the guest experience through a seamless flow of processes.
· Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example
· Supervises and manages fellow colleagues. Manages all day-to-day operations
· Has regular and close contact with guests to ensure in-depth understanding of feedback and trends
· Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others
· Strives to improve service performance and provides services that are above and beyond for customer satisfaction and retention
· Improves and provides service by communicating and assisting colleagues to understand guest needs, providing guidance, feedback, and individual coaching when needed
· Trains colleagues on adherence to all credit policies and procedures to reduce bad debts and rebates
· Coordinate with the Finance team and leads the Front Office team on credit policies and procedures
· Supervises same day selling procedures to maximize room revenue and property occupancy
· Understands the impact of Front Office operations on the overall property financial goals and objectives
· Monitor and maintain cleanliness and working condition of departmental equipment, supplies and work areas
· Carries out any other duties as and when assigned by the management and department
· Perform other duties assigned
Expected Start Date: 1/9/2021
Job Types: Full-time, Walk-In
Salary: ₹15,430.00 – ₹19,000.00 per month
Benefits:
- Food allowance
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
Application Question(s):
- Bachelors Degree / Diploma in Hotel Management Mandatory
- previous Employer Name & Designation
Education:
- Bachelor’s (Required)
Experience:
- Recent Hotel: 3 years (Required)
Language:
- English, Hindi , Telugu (Required)
Work Remotely: No
Call Now – 9618239114
8-3-800/11 YELLA REDDY GUDA
Night Shift Jobs In Hotels