Online Jobs For 10th Pass Students From Home | Home Based Online Jobs Without Investment

By | January 18, 2022

Online Jobs For 10th Pass Students From Home

Job Title:  Freelance Account Helpdesk Support

Salary Package: 15000 – 30000 a Month

Work Exp: 0 – 1 years

Company Name: IWG Careers

Job Location: Remote

Qualification Required: 10th, 12th, Graduation or Any

Language: English/Hindi

Job Info –

  • Handling customer service queries via telephone and email.
  • Resolve account, billing, and payment queries.
  • Provide first-contact resolution where possible.
  • Update Customers on the progress of their query when first-contact resolution is not possible.
  • Liaise with non-customer-facing departments and local field teams to provide speedy resolution to our Customers.
  • Manage Customer complaints and queries in the designated system.
  • Meet agreed SLA’s – regardless of support required from additional departments the responsibility of providing resolution within SLA lies with the Account Helpdesk Agent.
  • Work towards both individual and team targets daily.
  • Perform other duties and tasks as assigned.

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