Private Bank Jobs For Freshers Near Me | Vacancies In Kotak Mahindra Bank For Freshers | Call Center Jobs In Noida For Freshers 12th Pass

By | March 23, 2022

Private Bank Jobs For Freshers Near Me

Job Title: Call Centre

Salary Package: 15000 – 25000 a Month

Work Exp: 0 – 1 years

Company Name: Kotak Mahindra

Job Location: Noida, Uttar Pradesh

Qualification Required: 10th, 12th, Graduation or Any

Language: English/Hindi

Job Info –

• To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer’s satisfaction

• To identify and convert the opportunities for cross selling (banking product) on customer’s call

• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.

• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.

• Complete the logs specified by the process (End-of-day target)

• Adherence to Information Security norms & quality process norms.

• To be aware of and comply with any updates about the process

• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance

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