Private Bank Jobs In Dehradun For Freshers | Customer Care Executive Jobs Near Me | Jobs In Dehradun For 12th Pass Students

By | March 25, 2022

private bank jobs in dehradun for freshers

Job Title: Customer care executive

Salary Package: 15000 – 30000 a Month

Work Exp: 0 – 1 years

Company Name: HDFC Bank

Job Location: Dehra Dun, Uttarakhand

Qualification Required: 10th, 12th, Graduation or Any

Language: English/Hindi

Job Info –

  •  Lobby Management Queue handling Proper housekeeping, upkeep, etc.
  • Ensure quality customer service is delivered Escalate irate customers to Teller Authorizer or BM Recording complaints as per the specified process Resolving all complaints received (self, branch, other units) within the stipulated TATs pertaining to Teller area Monitor all complaints received and ensure that complaints are closed within the TAT Ensure customer communication on closures
  • Check with customers if the process of complaint resolution has been managed well Preventive complaint management Asking for feedback from customers, who may not be complaining
  • Discussing with staff the importance of getting feedback from customers on a regular basis Ensuring timely loading of Forex Plus card and Gift Plus card as per TATs Ensure Outward remittances and Other Retail Forex transactions are reported to Treasury Mid office within Cutoff time in Dealpro.

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