Job Title: Service Delivery Officer
Salary Package: 15000 – 25000 a Month
Work Exp: 0 – 1 years
Company Name: Kotak Mahindra
Job Location: Nagpur
Qualification Required: 10th, 12th, Graduation or Any
Language: English/Hindi
Job Info –
- Handling personalized service requests of customers.
- Generation of timely business MIS.
- Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
- Coordination with CPC/RPC/Investment desks for account opening of customers.
- Managing complaints of customers and ensuring their resolution within TAT.
- Developing and maintaining banking relationships with a select group of high net worth customers
- Excellent communication skills with customer service orientation
- Courteous and polite.
- Good knowledge of Microsoft excels.
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