Job Title: Customer Relationship Management
Salary Package: 15000 – 18000 a Month
Work Exp: 0 – 1 years
Company Name: CashKaro
Job Location: Delhi, Gurgaon
Language: English/Hindi
Job Info –
Organization Overview:
CashKaro is India’s largest cashback and coupon site with over a million registered users, backed by honorable Mr. Ratan Tata and India’s leading VC firm, Kalaari Capital. CashKaro is a one-stop destination for savings on all online shopping, enabling members to compare prices, earn extra cashback, and get free coupons across 1500 and more e-commerce sites like Flipkart, Amazon, Paytm, Myntra, etc. Founded by Swati and Rohan Bhargava in April 2013, we continue to expand our business rapidly. We are always on the lookout for unique, pioneering individuals who have the passion and commitment to help us achieve our vision.
EarnKaro is a product of CashKaro – India’s largest cashback and coupons website. We aim to share exciting deals with our users to convert them into links and earn a huge profit from them. Along with Mr. Ratan Tata and Kalaari Capital as our guardian angels, we have helped over 300,000 users gain a profit of more than 5 crores.
Job Responsibilities:
1. Handling customer complaints, providing appropriate solutions and alternatives within the time limit, and following up to ensure resolution
2. Maintaining a fast response time and great quality overall the modes of customer communication (email, chat, calls, etc.)
3. Building sustainable relationships and trust with customers through open and interactive communication
4. Coming up with ideas and strategies to increase customer activation, retention, shopping, and customer experience
- Certificate
- Letter of recommendation
- 5 days a week