Private Jobs In Guwahati For 12th Pass | Private Bank Jobs For 12th Pass Students

By | January 18, 2022

Private Jobs In Guwahati For 12th Pass


Salary Package: 15000 – 40000 a Month

Work Exp: 0 – 1 years

Company Name: HDFC Bank

Job Location: Guwahati

Qualification Required: 10th, 12th, Graduation or Any

Language: English/Hindi

Job Info –

To handle branch queries i.
e balance enquiries / clearing of cheque deposits / charges levied to customers account Issuance of Passbook / Statement of Accounts against written customer request and ensuring recovery of charges Non-disclosure of customer information to any bearer / third party.
Migrating branch customers to use our wide range of direct banking channels for various requests Ensure that the customer query are attended to and resolve the same in an efficient manner and within stipulated TATs a.
Recording complaints as per the specified process b.
Ensure that complaints do not get escalated c.
Improve customer communication on closures through scripts & mails.
Preventive complaint management a.
Asking for feedback from customers on products/services offered by us.
Ensure the correct product information is disseminated Contacting customers using the database and thereby increasing the credit card activation/offer Limit Enhancement & Upgrade Providing the customer necessary with necessary forms / Brochures on request Ensure maintenance of queue Effective migration of customers from physical mode to Digital Platform.
Ensure that customers avail of our Direct Banking Channels a.
Registering them with various DBCs b.
Giving them demonstration on the usage of the same and input the leads in CRMNext.
Actively manage uptime of the Net Banking/ATM kiosks in the branch d.
Carry targets for improving any one DBC penetration exclusive of ATM DBC Penetration and transaction migration financial as well as non-financial a.
Migrate customers to opt for statement delivery through E-mail/Net and diverting customers for email ID updation / landline details updation through Net.


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