Swiggy Jobs In Bangalore For Freshers | Part Time Jobs For 10th Pass In Bangalore

By | February 7, 2022

Swiggy Jobs In Bangalore For Freshers

Job Name : Senior Executive

Salary : 22000 – 24000 a Months

Exp:  0 – 1 years

Company Name : Swiggy

Location : Bengaluru, Karnataka

Qualification : Graduation

Language : English/Hindi

Job Info –

  • Responsible to take the ownership of the resolution process for all the customer issues.
  • To build a strong relationship with customers and resolve the queries through calls within the assigned TAT.
  • Maintains high performance metrics such as quality, productivity, first contact resolution, and attendance. Responsible for providing service support for customers on pre-order sand post order service.
  • Responsible for customer satisfaction through effective handling of customer problems.
  • Work requires strong analytical ability to resolve complex issues in addition to effective voice /written skills.
  • Accurately document all customer issues via emails and customer support tools, adhere to the process and follow-up timely.
  • Analytical thinking to study performance trends and take decision for revised goal settings, changing processes where required to mitigate root causes for the issues identified

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