Job Title: Client Care Administrator
Salary Package: 10000 – 25000 a Month
Work Exp: 0 – 1 years
Company Name: LifeWorks
Job Location: Work From Home
Qualification Required: 10th, 12th, Graduation or Any
Job Info –
Assigning appropriate service provider depending on service requested and client’s needs;
Prioritizing case assignment based on level of urgency;
Relaying confidential client information to service providers and communicating updated client information within time sensitive standards;
Continuing case assignment throughout in all appointment booking process.
Responding to incoming calls, emails and chats from service providers or internal customers in professional and timely manner;
Researching the requested case information;
Various requests such as: updating their availability; reassigning client cases; explaining procedures; directing them to appropriate departments.
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