Job Name: Customer Success
Salary: 20000 – 22000 a Months
Exp: 0 – 2 Years
Company Name: Accelya
Location: Mumbai, Maharashtra
Qualification: 12th Pass
Job Info –
- Develop customer success plans (mutually agreed with customer) and monitor/report performance
- Monitor and report customer health and develop plans for improvements where risks/issues are identified
- Build relationships with assigned customers, help them with issues and continually delight them with a positive, customer centric attitude.
- Work closely with customers to ensure that they are finding value in our products and services.
- Collaborate with internal teams to facilitate early increased adoption and maximum product usage
- Be a customer advocate, capturing customer feedback, reporting requests to respective teams and identifying opportunities for improvements
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