Work From Home Jobs For Female | Part Time Jobs For 12th Pass Students In Chennai

By | January 14, 2022

Work From Home Jobs For Female

Job Name : BPO Voice Process

Salary : 21000 – 22000 a Months

Exp:  0 – 2 years

Company Name : BDreamz Global Solutions Pvt Ltd

Location : Chennai, Tamil Nadu

Qualification : Graduation

Language : English/Hindi

Job Info –

The Service and Sales Specialist is an entry level position responsible for responding to service inquiries through inbound telephone and mail communications in coordination with the Customer Service team. The overall objective of this role is to provide resolution to client inquiries while identifying cross sell opportunities.

  • Assist in evaluating client financial needs to identify and offer new Citi products and solutions
  • Interact with customer inbound calls and provide customer service, as necessary
  • Align client needs to product service solutions within a complex sales-based environment
  • Communicate the value and benefits associated with Citi products and services to clients
  • Achieve monthly individual/team-based established sales goals
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • 1-3 years of relevant experience
  • Sales and customer service (financial services, call center, retail) experience preferred
  • Consistently demonstrates clear and concise written and verbal communication
  • Demonstrated problem-solving and decision-making skills

Call Now: 7305064500

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